Privacy & Security
Dilettante Chocolates is committed to privacy and security for all of our customers. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.
Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.
There are two ways you can provide us with and consent to our collection of certain personal information such as email address, telephone number, etc.:
- E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have a Customer Service Representative contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
- Enrollment - You may choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you.
Statistical Information About Your Visit
Information we obtain while you are visiting our site does not identify you personally. The information we collect pertains to how our visitors are interacting with out website and is used to better the web-browsing experience. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our website.
Your Ability to Opt-Out of Further Notifications
Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please send us an email via our Contact Page.
Secure Shopping on our Website
We want your experiences at Dilettante.com to be safe and secure and we are fully committed to this goal. Therefore, we use 256 bit, Secure Sockets Layer (SSL) technology, the most robust encryption technology currently commercially available, to encrypt your credit card number and other personal information as it travels over the internet from your computer to our secure server. SSL is a standard technology used by millions of commercial e-commerce websites. You can always tell when a web page uses SSL since the “http” in your browser’s address box changes to “https” (the "s" stands for secure). Some browsers will also display a closed lock at the bottom or top of the page.
Using your credit card to place an online order on our website is far safer than using your credit card in a store or over the phone. This is true for several reasons both technical and practical.
However, in very rare cases, some older internet browsers may not be able to "communicate" with our secure server. If you experience any difficulties with your online order, or prefer to order via telephone, please call our Customer Service Department toll free at 1-800-800-9490.