We ship all orders via USPS or UPS. Rates will depend upon shipment weight, destination(s), and time of year. Orders being sent to multiple addresses pay shipping on a per recipient basis (see below for more information). All orders originate from Tukwila, WA.
Please use the "Estimate Your Shipping" feature on the Shopping Cart Page for information on exact shipping charges and delivery estimates. We offer free Standard US Shipping to a single address within the 48 contiguous United States on orders over $150.00. (Items must be placed in cart for "Estimate Your Shipping" feature to work properly. Excludes Biscotti 32 Piece & 36 Piece products.)
SHIPPING TO MULTIPLE ADDRESSES
With Dilettante Chocolates, sending gifts to multiple recipients is simple. Simply download and complete our Gift Order Form by clicking the button below, then email it to us at firstname.lastname@example.org. After we receive your order, a customer service representative will call you to finalize your order details. More information.
Email your completed order form to : email@example.com
Download Order Form
We ship every business day Monday through Friday. Items will ship within one business day of receipt of payment. Once your package ships, you will receive a Delivery Confirmation Email with your package tracking number. In the unlikely event your item does not ship within one day of completed payment, we will communicate with you the status. You will be provided the option of a 100% refund of your purchase or the date your item will ship.
IN-PERSON PICKUP: TUKWILA, WA
Items ordered on www.dilettante.com may not be available for immediate pickup. You will receive an email when your order is ready for pickup.
In-Person Pickup is available for customers residing in the state of Washington. Please use the "Calculate Shipping" feature on the Shopping Cart Page and enter your Washington state zip code to select the In-Person Pickup: Tukwila, WA option. There is currently no charge for In-Person Pickup orders.
In-Person Pickup is open every business day Monday through Friday from 7am - 3:30pm PST. Please note that orders are not processed or available for pickup on Weekends or Holidays.
Please bring your confirmation number and a photo ID to our office located at:
Seattle Gourmet Foods
18200 Segale Park Drive B
Tukwila, WA 98188
Directions + Map
WARM WEATHER SHIPPING POLICY
*Effective April - September FOR STATES WITH HIGH AVERAGE TEMPERATURES.
- This shipping policy applies to all products that contain chocolate, as they are perishable.
- UPS 2-Day or Warm Weather Shipping must be selected for perishable shipments to ensure items arrive without melting.
- Orders are shipped with special packaging to keep the product(s) cool during shipping.
- Please be available to receive package upon shipment. Packages left outside in warm areas are likely to suffer heat damage.
- Orders ship Monday through Thursday.
Orders placed after 11am Pacific Time Thursday through Sunday will be held for processing until the following Monday.
Many of our products are perishable in temperatures above 80°F and need special care when shipped in warm weather. Our heat-protective packaging (including ice packs) lasts for only 48 hours, so we must restrict the total delivery time. Please note that orders are not processed on Weekends or Holidays as our transportation partners are closed on those days. When your order ships, you will receive a Shipping Confirmation Email with the shipping method and tracking number. Please use this information to estimate the delivery date.