Warm Weather Shipping Is in Effect

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Warm Weather Shipping

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Warm Weather Shipping Policy

*Warm Weather Shipping Policy currently in effect for states with high average temperatures.

This shipping policy applies to all products that contain chocolate, as they are perishable
UPS 2-Day or Warm Weather Shipping must be selected for perishable shipments to ensure items arrive without melting.
Orders are shipped with special packaging to keep the product(s) cool during shipping.
Please be available to receive package upon shipment. Packages left outside in warm areas are likely to suffer heat damage.
Orders ship Monday through Wednesday.
Orders placed after 11am Pacific Time Wednesday through Sunday will be held for processing until the following Monday.

More Information

Many of our products are perishable in temperatures above 80°F and need special care when shipped in warm weather. Our heat-protective packaging (including ice packs) lasts for only 48 hours, so we must restrict the total delivery time. Please note that orders are not processed on Weekends or Holidays as our transportation partners are closed on those days. When your order ships, you will receive a Shipping Confirmation Email with the shipping method and tracking number. Please use this information to estimate the delivery date.

Due to these precautions, we are unable to offer free shipping on orders over $150 at this time.

Questions?

Please contact our Customer Service team via our Contact Page or by phone: (206) 709-5100. Monday-Friday, 7 a.m.- 3 p.m. Pacific Time.

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By using heirloom recipes, Dilettante creates unparalleled chocolates. In each bite, taste premium ingredients perfectly crafted to create the highest-quality chocolate possible.

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